Return & Refund Policy | Maspar
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Return & Refund Policy

Thanks for shopping/ visiting at https://www.maspar.com/

If you are not entirely satisfied with your purchase, we’re here to help.

Returns & Exchange

Eligible

  • If there is a manufacturing defect we will take the responsibility.
  • Product is not as per the specifications mentioned on the website.
  • 2 days from the receiving of the order.

Please email the defect picture along with your order no to [email protected] We will respond within 24 hours or earlier.

Not Eligible

  • Item bought on a discount will not be returned or exchanged.
  • Custom size items cannot be returned. Once an order has been placed, it cannot be cancelled.
  • Monogrammed items and Made to Order items including rugs and curtains are not eligible for returns.
  • If the order is more than 2 days of receiving it is not eligible for a return.

General

    • In case of return or exchange shipping charges will not be refunded.
    • Reverse logistics will be charged to the customer.

    Based on the above return criteria please email for a return on [email protected]

    Refunds

    • Once your return is approved,
      • we will initiate a refund to your original method of payment.
      • If the order has been placed on COD NEFT details (Account number, Account holder name and IFSC code) will be required to process the refund, please email the same to [email protected] mentioning the order number.
    • Refund get processed and credited to your account within 5-7 business days.

     Cancel

  • If your order is shipped/dispatched we are afraid we will not be able to cancel the order. Please email [email protected] mentioning your order number.

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