Thank you for visiting and shopping at https://www.maspar.com/. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 3-5 business days. However, order can not be processed/ delivered on weekends (Sunday) or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping/COD rates & delivery estimates
- Flat Rs. 99 will be applicable as COD charges if order value is below Rs. 1,000
- It's strictly a cash-only payment method; Gift Vouchers or Store Credit cannot be used on Cash on Delivery
Please note: We do not accept foreign currency as payment against a COD order.
Damages/ Defected Item Delivery
We are confident you will be satisfied with your purchase. However, if for any reason, the product does not meet your expectations (Damage/ Defected)
- Return request must be made within 14 days from the date of delivery.
- Share product images with maspar at [email protected], our team will get in touch with you within 24 working hours.
- The items must have not been used in unsoiled condition, complete with all attached tags, the original packaging and the receipt.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.